Bus Driver/Transport Service Complaint Letter

____________________ Date

The General Manager
____________________ [Name of Transport Corporation]
____________________ [Transport Address]

Dear Sir/Madam,

I want to draw you kind attention towards the rude and irresponsible behaviour of both the drivers and the bus conductors with the commuters. They look towards the passengers with indifference and behave with them in a very unfriendly and absurd way. They lack etiquettes and use filthy language.

Generally, the bus drivers do not stop the bus at the fixed stop. The rather disdain the travellers and stop before or after the bus-stop so the passengers have to run after the bus. The passenger hardly approaches the bus when they start. In this way, many commuters fall and feel a lot of irritation and insult.

No less irresponsible is the behavior of conductors. They never bother to check whether the passengers have got into bus or not and are bent on blowing the whistle. The bus moves while passengers have hardly one foot on the foot board. This leads to the passengers falling and sustaining injuries.

They forget the elementary duties of the conductors and behave indecently. They show no courtesy and sympathy for the senior citizens and the ladies.

It is therefore my humble suggestion that before their recruitment, the drivers and the conductors must be taught how to deal with the passengers. Presently, they must be instructed and advised suitably to end their way and also surprise checkings in this respect be done.

Yours faithfully,

Date: ____________________

Subject: Complaint letter about the rude bus driver ________ (DRIVER and BUS DETAILS)

Respected Sir/Madam,

With due respect, my name is ___________ [Name of the Student], studying in class _________ [Class], having Roll Number _________ [Roll Number Issued], availing the bus service holding route and bus number _________ [Bus Route and bus number]

I am writing to you to draw your attention to one of the concerns we are facing. The bus driver __________ [Name of the bus driver] authorized for _____________ [Bus Number] with route number ___________ [Route Numbers], speaks very rudely to the parents and students. It is very common for him for attaining a rash in his speed. Students and teachers are terrified sitting in his bus for such ruthless speed and driving. ________ [Mention all your Complaints here]

The General Manager
____________________ [xyz Transport Corporation]
____________________ [Transport Address]

____________________ Date

Dear Sir,

Subject: Poor Bus Service

I would like to inform you that in our area i.e., ___________ [Bus Route] the bus service is very poor. Very few buses ply through our area which creates a lot of inconvenience to the people. The area is a bit away and residents need to go to every part of the city. Therefore, you are requested to arrange more buses in this area so that the people do not face the problem of transportation.

I hope you will take some action and do the needful as soon possible.

Thanking You

Yours sincerely,

[Signature]
____________________ [Writer’s Name]

____________________ Date

The General Manager
____________________ [Name of Transport Corporation]
____________________ [Transport Address]

Dear ___________,

I am writing to inform you of the completely inappropriate behavior of one of your bus drivers. I was not able to obtain his name, but I believe he will be easily identifiable from the following information.

On the evening of Tuesday, December 1st, I was riding on the number 8 line near Main and 5th Street. I have ridden this bus home from work every day for years, so I am well acquainted with your normal bus driver, George. However, there was a different bus driver working on this particular evening.

My stop is Main and 5th, so I pulled the stop chain at Main and 3rd as I always do. The bus driver did not stop at Main and 5th even though the sign was lit. I notified him that he had missed my stop, and he proceeded to yell at me. Even though I repeatedly asked him to stop the bus, he continued to drive, finally stopping the bus at the next stop on Main and 12th. I was forced to walk back to 5th in the dark alone, which is very unsafe at night.

I do not know this bus driver’s name, but he had brown hair and wore a gold earring. I sincerely hope that you consider this behavior unacceptable, and that you will take appropriate steps to reprimand this driver. I would appreciate follow up information from you so that I can be certain you take this information seriously. Please call me at 000-000-0000 at your earliest convenience. I await word from you.

Yours sincerely,
[Signature]
[Writer’s Name]

____________________ Date

The General Manager
____________________ [Name of Transport Corporation]
____________________ [Transport Address]

Sir,

Sub: Complaint against Bus Conductor Behaviour.

I wish to draw and focus your mind on the unworthy and unwarranted behaviour of bus conductor or employees working under our kind control. Very often they treat the passenger with complete disgust, disregard, Disguise, and hated. They behave with them insolently and use unparliamentary languages. Towards the senior citizens and the ladies, they are never courteous. Most often they fail to climb the bus and fall on the road causing a severe accident.

Before the passenger has boarded the bus, the conductor blows his whistle and thereby putting the passenger in trouble. The driver too does not think it essential to stop the bus at the appropriate destination and this causes a lot of disturbance to the commuters. Sometimes the buses are never washed or cleaned and hygiene for our survival.

It is my humble suggestion that these kinds of conductors or employees need moral and traffic training. They may be taught the very first lesson of civility.

Thanking you,

Yours faithfully,

[Signature]
[Writer’s Name]