Samples of Complaint About Bad Courier Service Delivery: A complaint letter can be written if a courier company is not delivering the products to you on time. The letter to Courier Company manager/management is to formally lay a report on poor delivery services received from the said organisation. See some examples of letter of complaint about poor delivery services.
From,
_______________ [Writer’s Name],
_______________ [Writer’s Address],
_______________ [City, State]
Date: __/__/____[Date]
To,
_______________ [Name Of Courier Company Manager],
_______________ [Courier Company Name],
_______________ [Courier Company Address]
Dear [Company Manager],
I am writing this letter to recover my delivery package that was handed over to you guys two weeks ago. I am very distressed with the poor service offered by your courier service. I have placed multiple calls and emails to highlight that my package has not reached its destination. As the package has not been delivered back to me, this means it has been lost in the way.
I am having mentioned the delivery details for your reference. Can you please investigate my request and advice if my package has been lost or it is yet to be delivered?
Sincerely,
_______________ [Writer’s Signature],
_______________ [Writer’s Name]
From,
_______________ [Writer’s Name],
_______________ [Writer’s Address],
_______________ [City, State]
Date: __/__/____[Date]
To,
_______________ [Name Of Courier Company Manager],
_______________ [Courier Company Name],
_______________ [Courier Company Address]
Dear sir/madam,
The objective of writing this letter is to bring your attention to the poor delivery service offered by organization [Enter Courier Company Name]. I wanted to get some goods delivered to [Enter location], and handed it over to your courier service a week ago. The delivery time advised was ____ [Enter number of stipulated day given] days. It has past the time frame given to me and the delivery has not been received yet.
Not just this, the delivery has been delayed and there has been no response from your staff regarding the expected delivery date and reasons for any delay. Can you please ensure to reply me back for this email along with the delivery date and any updates?
Sincerely,
_______________ [Writer’s Signature],
_______________ [Writer’s Name]
To,
_______________ [Name Of Courier Company Manager],
_______________ [Courier Company Name],
_______________ [Courier Company Address]
Date: __/__/____[Date]
Dear Sir/Madam,
I am _______________ [Enter Your Name] and I reside _______________ [Address].
I am writing this letter to bring to your notice that, I made a courier on _______________ [Enter Date] having _______________ [Reference number] and tracking number _______________ [Tracking number]. The address it was supposed to be delivered was _______________ [Received Address]. I am not satisfied with the service of your company as _______________ [Mention Problem- delivery was late/ product was damaged due to careless delivery, others]. The courier contained _______________ [fragile /important documents/ materials, others] that needed to be delivered with care, which your courier company failed to do so even after giving prior instructions.
I request you to please look into this matter and inform the reason for _______________ [Problem]. Waiting for your response, please contact me on the details below.
Yours Sincerely,
_______________ [Writer’s Signature]
_______________ [Writer’s Name]
_______________ [Writer’s Address]
_______________ [Writer’s Contact Number]
Date: __/__/____[Date]
To,
_______________ [Name Of Courier Company Manager],
_______________ [Courier Company Name],
_______________ [Courier Company Address]
Sub: Complaint Letter for Poor Delivery Service Sample
Dear sir/madam,
With due respect, this letter has been written to inform you that I have placed an order through your website 2/3 weeks ago. I have also paid the amount through credit card but still, I have got no response from your end. (Describe in your own words). I have called several times on your company’s number but I have got no response. What kind of service are you providing to the customers? I am waiting for my goods from the last 2/3 weeks. This sort of unprofessional behaviour can result in losing your customers. (Describe your actual problem and situation).
Please find the attached receipt of the items. Please respond to my request to refunding me the amount I have wasted on your site. (Cordially describe your requirement). I hope you will take action on my complaint as soon as possible. Thank you.
Sincerely,
_______________ [Name Of The Customer],
_______________ [Signature Of The Customer]
_______________ [Writer’s Address],
_______________ [City, State]