Sample Complaint Letter To Bank For Deduction Of Money From Customer Account: A complaint letter to a relevant authority in a bank is very necessary due to irregularities, increasing fraud incidents in our societies, errors in transactions, technical problems and even unauthorized deduction of money with the banking systems. Such a letter helps the bank to do the needful regarding a transaction that was not authorized by the bank’s client and to investigate the cause of such problems to prevent similar complaints in the future.
Have you experienced or noticed any irregularities in your bank account and you wish to complain? Following letters are the samples for lodging such complaints. Modify it suitably as needed in your case.
Account Types: Savings account, Current account, Checking accounts, Money market accounts (MMAs), Certificate of deposit accounts (CDs)
#1. Complaint Letter To Bank For Deduction Of Money From Account
Philip Ekon James
25 Harold Wilson Drive,
Eliozu, Port Harcourt, River State.
Date: [Enter Date]To,
Branch Manager,
[Enter Bank Name],
[Enter Bank Branch],
Port Harcourt, Rivers State.
Subject: Complain Regarding Deduction Of Money From My Bank Account
Dear Sir,
My name is [Enter Name] a [Account Type] account holder in your bank for the last [Enter Number of Years Banking with the bank] years. I hold an account in the name [Enter Bank Account Name] and account number [Enter Your Account Number]. I wish to complain about deduction of money from my account. Since I started banking with you, this has never happened again.
I wish to bring to your attention that [Enter Amount Deducted from Your Account] (amount) has been debited from my account in a transaction not executed by me. On [Enter Date of Deduction] (date) [Enter Time of Deduction] (time) I received a text that I have withdrawn [Enter Amount Deducted] from my account. Unfortunately I did not make this transaction.
I filed for a bank statement and it showed that the money is missing from my account. I hereby enclose a copy of the bank statement for your reference. Kindly investigate and shed light on this matter. I look forward to your response to the problem. Please contact me on my email [xxxx@gmail.com] or mobile [070xxxxxxxxx] if you have any information regarding this transaction.
I hope you will credit my account soon. Thank you in advance.
Yours sincerely,
[Signature]
[Enter Name]
#2. Complaint Letter To Bank For Deduction Of Money From ATM
[YOUR NAME]
[YOUR ADDRESS]
Date: [Enter Date]To,
Branch Manager,
[Enter Bank Name],
[Enter Bank Branch],
[Enter Location].
Subject: Complain Regarding Deduction of Money from Automated Teller Machine (ATM)
Dear Sir/Madam,
I am [Enter Name], a customer with [Enter Bank Name].
I want to draw your attention towards deduction of money from my account for an unsuccessful ATM Transaction.
On [Enter Date and Time] I tried to make a withdrawal from an ATM machine located at [Enter Location Name]. The money didn’t come out from the dispense tray during the transaction and amount of [Enter Amount Deducted] was deducted from my [Account type] account with [Enter Account Number] account number immediately.
Even after waiting for 48 hours after the failed transaction occurred, the amount has still not been credited back into my account.
I request you to look into this matter and initiate the necessary action at the earliest.
You can reach me on [Enter Your Email Address] email address or [Enter Your Phone Number] phone number. I look forward to hear further from you.
Yours sincerely,
[Signature]
[Enter Name]
#3. Complaint E-Mail Letter To Bank For Deduction Of Money
Subject: Complain Regarding Deduction Of Money Email Formats
The Bank Manager,
My name is [Enter Account Name], a [Enter Account Type] account holder at [Enter Bank Name and Location]. I wish to bring to your attention that I have lost some money from my bank account, [Enter Account Number]
On [Enter Date and Year], at around [Enter Time am/pm], I was withdrawing [Enter Amount] from an ATM at [Enter Location]. Unfortunately, the machine switched off before I could get the receipts and the money. I received a message that the money had been withdrawn from the account but I have no cash at hand. I checked my transaction online and the [Enter Amount] had been deducted from my account.
Kindly look into this issue as soon as you can and credit my account. I hereby attach a copy of my account summary which I printed from the online system for your reference. Please get back to me on my mobile 01-XXXXX if you have any questions.
Kindly do the needful soonest. Thank you.
Warm regards,
[Enter Your Name]
#4. Complaint Letter For Unexplained Money Deduction From My Bank Account
From,
[YOUR NAME]
[YOUR ADDRESS]
Date: [Enter Date]
To,
Branch Manager,
[Enter Bank Name],
[Enter Bank Branch],
[Enter Location].
Subject: Unexplained Money Deduction In My Bank Account
Dear Sir/Ma,
I want to bring to your kind attention that I (Your Name) holding a bank account number [ Enter Account Number] in your branch [Enter Branch Name]. Yesterday, [Enter Date Month Year], at [Enter Time], I received a message in which [Enter amount deducted] have been deducted. (If you have any reason for cutting the money then give)
So, I request you to do solve my problems as soon as (if you have any reason for deducting money then give otherwise no problems) and get the amount credited back to my account as per the rules of the bank.
Yours Sincerely,
[Enter Your Name]
Account Number: [Enter Your Account Number]
Phone Number: [Enter Your Mobile Number]
Date: [Enter Date]
[Complainant Signature]
#5. Complaint Letter To Bank For Unauthorise Transaction
From,
[Enter Your Name]
[Enter Your Address]
Date: [Enter Date]
To,
Branch Manager,
[Enter Bank Name],
[Enter Bank Branch],
[Enter Location].
Subject: Complain About Unauthorized Money Transaction
Dear Sir/Madam,
I hold a [Enter Account Type] account at [Enter Bank Name and Location] and have been your client for the last three years. The account is under the name [Enter Account Name] and account number [Enter Account Number]. I wish to notify you of the unauthorized transaction in my bank account.
On [Enter Date and Year], I tried to withdraw $30,000 from this account but the account recorded that I have insufficient funds. I am certain that I had saved more than $70,000 in this account. I have not received any text informing me of transactions made before this day. I have requested a bank statement from your bank and it reflects an unauthorized transaction of [Enter Amount Deducted] on [Enter Date and Year it occurred] not executed by me.
Please look into this unauthorized deduction of [Enter Amount Deducted] and credit my account at your earliest. Please contact me on my mobile 701-XXXXX in case of anything. I highly appreciate and look forward to your help.
Thank you.
Yours Truly,
[Signature]
[[Enter Your Name]