Letter to Terminate Unsolicited Consumer Agreement , Sample Letter For Customer Who Wants To Cancel Contract: You usually cannot cancel a contract, but there are times when you can. You can cancel some contracts within certain time limits.
Some contracts must tell you about your right to cancel, how to cancel them, and where to send the cancellation notice. To protect yourself, do not sign a contract before reading and understanding it.
This letter may be used to cancel unsolicited consumer agreements.
- On what are the grounds for cancellation of a contract?
- Consumers cancellation rights
- Can you cancel a contract at any time?
A consumer agreement arises when a purchaser buys a product from a vendor (even if no written agreement is used). The document provides a simple template that enables a person to cancel the contract in accordance with their rights, to request confirmation of such from the supplier and to recover any deposit if paid.
If the purchaser enters the agreement after receiving an uninvited telephone call from the vendor, the agreement might qualify as “unsolicited”. In addition, if the vendor is engaging in door to door sales, and the purchaser enters the agreement after the vendor knocks on the purchaser’s door (again, uninvited), then the agreement might qualify as “unsolicited”.
You can modify and use these template letter if you wish to cancel a contract within the 14-day cooling off period.
Consumer Rights To Cancel Agreement Letter Sample
____________________ Sender’s Name,
____________________ Sender’s ID card number,
____________________ Sender’s Address
Date: ____________________
____________________ XXXX’s Name,
____________________ XXXX’s Designation,
____________________ XXXXX’s Address.
Dear Sir/Madam,
RE: CANCELLATION OF UNSOLICITED AGREEMENT
I am writing to cancel an agreement in accordance with my rights under the Competition and Consumer Act 2010 (Commonwealth).
The agreement was commenced on ___________________________ [enter date in full] following an unsolicited telephone call.
The agreement related to the following:
I. ____________________________________________________
Please provide by return written confirmation that the agreement has been cancelled.
Yours sincerely,
______________
Letter to Cancel Contract Made In Person At Your Home
____________________ Sender’s Name,
____________________ Sender’s ID card number,
____________________ Sender’s Address
Date: ____________________
____________________ XXXX’s Name,
____________________ XXXX’s Designation,
____________________ XXXXX’s Address.
Dear Sir/Madam,
Reference: ____________________ [contract number and details]
On _____________[enter date in full] one of your salespeople came to my house and during the visit I signed a contract to purchase ____________________________________________________________ [give details of the item].
Under the terms of the contract I paid a deposit of ___________________[enter amount]. I have now decided that I do not want the ____________________ [state the item].
I understand that the Consumer Contracts Regulations 2013 provide for a 14-day cooling-off period, during which consumers have the right to cancel contracts made in a consumer’s home.
I am hereby giving notice that I am exercising my right under the Regulations to cancel my contract with you.
I look forward to having my deposit returned within seven days.
Yours faithfully,
______________